The item I want is out of stock. What do I do now?
Can I place a wholesale (or bulk) order?
Yes you can!
Can I change my mind on an order?
Of course! You can cancel your order any time prior to receiving your dispatch email notification.
Can I make a change to my order?
In order to make any changes to your order, you will need to contact us directly before dispatch, so we can make ammendments.
I have the perfect item in mind but can't find it on your website. What can I do?
We are able to source items large and small and are constantly on the lookout for one off and bespoke items.
How do I return a product?
All returns must be reported within 24 hours of receivingrecieving the item, and must be shipped to back to us within 7 days of receivingrecieving the goods.
My product is faulty or damaged, what do I do?
Somtimes accidents happen, if you recieve faulty or damaged goods, please email us with the details within 24 hours of recieving your items. You will have the choice of a replacement, a credit note, an exchange or a refund.
I no longer have the original packaging my item arrived in, can I return it?
Unfortunately, all items must be returned in their original packaging in a resellable condition.
I bought an item in the sale, is this eligible for a refund or exchange?
Unfortunately, all sale items are non refundable and we cannot offer an exchange on sale items.
I received a gift from your store, can I return it?
The person whom made the order and paymen must contact us within 24 hours of receiving the package, and it must be returned to us within 7 days.