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Returns Policy

We do everything we can to ensure you are happy with your purchase! 

If for any reason you are not 100% satisfied with your purchase, please do get into contact via EMAIL 

 

Wish to cancel your order? 

Orders can be cancelled prior to dispatch of your items. Please contact us as soon as possible if you wish to cancel your order.

Email (hello@funfunkyliving.com).

If your item has already been dispatched, we will be unable to cancel your order. 

Unhappy With Your Order / Damaged Item?

If you receive your item(s) and they are damaged - please contact us to report damages within 24 hours - detailing the issues, along with pictures. 

If you contact us after the 24 hour window - we will be unable to process a refund.

Please include your order number in your email. 

If item(s) are damaged, you can: receive a replacement item, an exchange, refund or credit note - this can all be arranged via email or phone. 

Had a change of heart?

We understand sometimes we change our mind, this is no problem - just send us an email with your order number and the item(s) you wish to return. Then post the package back to us. Returns must then be sent back to us within 14 days of receiving the item. Any returns sent back after this timeframe, cannot be processed.

The product(s) must be sent back in original boxes and packaging, in a re-sellable condition to be able to process a refund. 

The original paid postage fee is non-refundable. The return postage fee is at the customers cost. 

PLEASE NOTE - all items must be returned with the original box and packaging or a refund cannot be issued.

UK Returns to: 

Fun Funky Living,

7 North Street 

Stamford

Lincolnshire

PE9 2YN

Orders returned to us within the correct time frame of 14 days are subject to either a refund, replacement, credit note or exchange. 

Sale items are non refundable. 

How long does a refund take?

Refunds take up to 14 days to process from the day we receive the item back. Refunds will be made to original payment method only. 

For any further enquiries regarding our refund policy, please do not hesitate to contact us via hello@funfunkyliving.com  

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